Effective date: February 1 2018
Personal Data is data which can identify you, directly or indirectly, either from that data or from that data combined with other information that is in, or likely to come into, our possession, it includes data such as your name, your location or online identifiers. By submitting your Personal Data to us you are accepting and consenting to the practices described in this Policy.
UK Asia Remit Ltd is registered with the information commissioner’s office (The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals) under ICO registration number: ZA260317. The ICO regulates data protection in the UK. They offer advice and guidance, promote good practice, monitor breach reports, conduct audits and advisory visits, consider complaints, monitor compliance and take enforcement action where appropriate. The ICO also cooperate with data protection authorities in other countries, including the European Data Protection Board (EDPB), which includes representatives from data protection authorities in each EU member state.
In accordance with the law, we'll handle your personal information. The term "Data Protection Legislation" refers to all applicable laws and rules pertaining to the handling of personal data and to privacy, as well as the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Data Protection Act of 2018, and any other laws or rules that may be changed, revised, or replaced at any time.
This Policy applies to Personal Data collected by us in connection with services we offer. This Policy applies to Personal Data we may collect via electronic channels and in hard copies (for example letters you post to us).
Our website may contain links to and from the websites of our partner networks, advertisers and affiliates (for example Google, Twitter). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
DATA WE COLLECT ABOUT YOU
We collect Personal Data which you disclosue to us via online and offline means:
• We collect your Personal Data and Personal Data of your beneficiaries when you create money transfer account with us by completing online forms. Personal Data we collect about you may include: name, surname, home address, email address, date of birth, mobile number, email address, credit, financial information and other Personal Data which is required to complete the transaction.
• We do not knowingly collect and process sensitive Personal Data such as Personal Data revealing racial or ethnic origin, political opinion, religious philosophical beliefs, trade union membership and data concerning health and sex life.
Reason for collection of data
As a provider of financial services, we are bound by legal and regulatory requirements. To prove that we are abiding by these duties, we must keep track of the personal information we gather. If you fail to provide the Customer Data, we won't be able to provide the Services you've requested. We shall not ask you for any Personal Data that we do not need in order to manage and supply the Services we have agreed to offer you.
• We may collect technical information about your visit such as Internet Protocol Address (IP); clickstreams to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); your login information, browser type and version; time zone setting; browser plug-in types and versions; operating system and platform and etc.
PURPOSES FOR USING YOUR DATA
Personal Data held about you will be used for our core business and marketing purposes such as follows:
• To facilitate your monetary transaction;
• To respond to any queries or provide you with information, products or services that yourequest;
• To prevent or detect fraud, including fraudulent transactions, or abuses of our Website;
• To ensure that content from our website is presented in the most effective manner for
you and for your computer;
• To administer our website and for internal operations, including troubleshooting, data
analysis, testing, research, statistical and survey purposes;
• As part of our efforts to keep our website safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others,
and to deliver relevant advertising to you;
• To manage our account and records;
• To conduct research and analysis; and
We may provide your Personal Data to trusted third parties who help us with our business activities such as processing your monetary transaction or offering customer service. These companies are authorized to use your Personal Data only as necessary to provide these services to us. We may also disclose your Personal Data:
• In the event of a merger, acquisition, or sale of all or a portion of its assets, we will share
your Personal Data with our successor;
• With analytics and search engine providers that assist us in the improvement and
optimisation of our website;
• To any other third party with your prior consent to do so; and
Data protection law gives rights to individuals in respect of the Personal Data that organisations collect and hold about them. Under the UK General Data Protection Regulation, you have the
the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.
Summary of the above points:
Individuals have the right to be informed about the collection and use of their personal data. This is a key transparency requirement under the UK GDPR.
Individuals have the right to access and receive a copy of their personal data, and other supplementary information.
The UK GDPR includes a right for individuals to have inaccurate personal data rectified, or completed if it is incomplete.
The UK GDPR introduces a right for individuals to have personal data erased. Please note that one of the reasons for a right to erasure not applying is when the data is retained to comply with legal obligations or for an official authority.
Individuals have the right to request the restriction or suppression of their personal data. This is not an absolute right and only applies in certain circumstances. When processing is restricted, you are permitted to store the personal data, but not use it.
The right to data portability allows individuals to obtain and reuse their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting its usability. The right only applies to information an individual has provided to a controller.
The UK GDPR gives individuals the right to object to the processing of their personal data in certain circumstances. Individuals have an absolute right to stop their data being used for direct marketing. In other cases where the right to object applies you may be able to continue processing if you can show that you have a compelling reason for doing so.
Automated individual decision-making is a decision made by automated means without any human involvement e.g. an online decision to award a loan. This does not apply to UK Asia Remit Ltd as they do not conduct automatic profiling.
For example you have the right to ask us not to process your Personal Data for marketing purposes. If your Personal Data changes or if you no longer desire our service, you may exercise his/her rights to access, correct, modify, delete or cancel his/her account, by making the change on the member information page or by e-mail to the following address: email@example.com. You may also call us on our customer service number at 0203 422 0123. We will respond to your request to access within 30 days.
Receiving emails from us is part of our service. You will only receive service related email from us in order for us to manage and administer your account.TRANSFER OF YOUR PERSONAL DATA
We are a global company; your Personal Data may be transferred outside of the country in which you live. All international transfers of Personal Data are done in accordance with applicable data protection laws for the purposes set out in this Policy.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. We implement technical and organisation measures to protect your Personal Data and follow data retention practises in line with applicable law.The data is kept for as long as required to meet regulatory requirements, which is usually 5 years.
LINKS TO THIRD PARTY SITES
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. UK ASIA REMIT LTD stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at email@example.com to request that we remove this information from our database.
COLLECTION AND USE OF THIRD PARTY PERSONAL DATA
You may also provide Personal Data about other people, such as their name, email address, beneficiary account number and mobile number. This information is only used for the sole purpose of adding a new beneficiary to send money to.
SOCIAL MEDIA WIDGETS
OUR RESPONSIBILITY IF THERE IS A BREACH
We will notify the ICO of serious data breaches involving customer data within 48 hours of becoming aware of them, as soon as is reasonably possible and without excessive delay. When a personal data breach is not expected to jeopardise the rights and freedoms of natural persons, it is not necessary to notify the ICO; however, if notification is not made within 48 hours, we shall record a valid justification for the delay. A severe breach is one that occurs due to a security gap that causes the unintended or unlawful destruction, loss, modification, unauthorised disclosure of, or access to, Personal Data that is communicated, stored, or otherwise processed. Such a breach must be reported to the ICO.
All data breaches will be documented, and a report will be sent to the ICO notifying them of the incident. Recordings will also be made of any corrective actions done to make sure that such incidents don't happen again.
Clients who might be impacted by the incident will be made aware that their information may have been compromised.
CHANGES TO THIS POLICY
Any changes we may make to Policy in the future will be posted on this page, and where appropriate notified to you by email. We encourage you to periodically review this page for the latest information on our privacy practices.
CONTACT US/ RAISE A COMPLAINT
If you have questions or concerns about this Policy, please contact us by email:
Or sending us a letter:
UK Asia Remit Ltd, 441 (BASEMENT) HIGH STREET NORTH MANOR PARK LONDON, E12 6TJ
You can also complain to the ICO (Information Commissioner's Office) if you are dissatisfied with the way we handled your data or your data privacyquery.
ICO address: The Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF address is the ICO's address. Contact number is (033) 123-1113.
ICO website address: